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Support Center

Need help getting your RockNRoller rolling again? Many times the solution is easier than you think. Our new FAQ section (see below) offers detailed suggestions on the best way to take care of the most common challenges facing you. You can also peruse our Replacement Part Guide to find the exact part you need for your cart. If you still can't find the answer to your question you can email us for assistance.

 

Frequently Asked Questions:

 

Q1. My cart was not shipped with an owner's manual. How do I get one?

Q2. My pneumatic tires will not hold air. What can I do?

Q3. I just opened my RockNRoller box and I am missing some parts? What should I do?

Q4. I can't install the front casters on the R12. They won't fit in the cups or require some persuasion to install.

Q5. The No-Skid tape came off my RockNRoller cart and won’t seem to stick to the frame. What can I do?

Q6. I am having a hard time getting my wheel to fit onto the axle?

Q7. The valve stem on the front caster of my R12 rubs on the forks when I push my cart around. What do I do?

 

 

Other Resources:

 

The Replacement Part Guide

RockNRoller Owner's Manual

Warranty Claim Form

Shelf Kit Assembly Instructions

List of Parts for RockNRoller Carts

RockNRoller Parts Order Form

 

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